Rider Report Cards

Straphangers Asked To Grade The D Line

205th St. bound D train approaching Bay 50th St. station. Resized photo courtesy of Eye On Transit.
Continuing with the catchup theme, NYC Transit issued a press release on Halloween. The press release was to announce that the would be the next line up for grading in the 2008 Rider Report Cards. Here are the [...]


NYC Transit To Distribute Rider Report Cards On The M

Once again I apologize for not getting this press release up sooner. Yesterday afternoon, MTA’s New York City Transit issued a press release to announce the distribution of the 2008 Rider Report Cards on the . Here are the complete details:

In our continuing effort to solicit feedback from our customers, MTA New York City Transit [...]


NYCT To Distribute Rider Reports Cards On The 5 Next Week

Dyre Avenue bound 5 train leaving the Morris Park station; Resized photo courtesy of Eye On Transit
Starting next week (Monday & Tuesday) & one day in the week after (10/28), MTA’s New York City Transit will distribute “Rider Report Cards” along the . The line will be looking to improve on its overall grade of [...]


NYCT To Distribute Rider Reports Cards On The 4 Next Week

Woodlawn bound 4 train approaching the 161st Street-Yankee Stadium station. Resized photo courtesy of Eye On Transit.
In a press release that should hit their site soon, MTA’s New York City Transit division announces that the will be the next line to be graded by riders. The agency will distribute “Rider Report Cards” to [...]


Rider Report Cards Are Back

One of the biggest topics covered on this blog last year was the “Rider Report Cards” which the MTA, more specifically NYC Transit used as a way to see how riders felt about their specific line. As you recall I brought the best coverage of the report cards from every angle. Well it is time [...]


Local Bus Rider Report Card Results

Last night NYC Transit e-mailed me the local bus rider report card results. I wanted to bring it to you last night but I could do not due to a request not to do so until today. Anyhow here they are now for you to go over. Lets first look at the release that came [...]


Express Bus Rider Report Card Results

I have to admit I did not do the express bus rider report card any justice in terms of coverage & for that I do apologize. I meant to post about the results on July 4th as I was writing the other entries but I got sidetracked. Anyhow lets get down to business by starting [...]


City Council Holds Hearing About Rider Report Cards

10 days ago the City Council held a hearing to look into the MTA’s “Rider Report Cards” initiative which received only a 7% response to the 700,000 cards that were distributed. Here is a brief article about the hearing courtesy of The New York Sun:
The Metropolitan Transportation Authority’s “rider report cards” are the subject [...]