(Q)uincy Will Still Hope To “C” Better Days
Rider pondering her thoughts while on a Coney Island-Stillwell Ave. bound Q train; Resized photo courtesy of Eye On Transit
Back in January 2008, the Rider Report Card results for the Q train were released. I had wrote about how (Q)uincy hoped to “C” better days. Unfortunately, (Q)uincy will once again have to hope to “C” better days as it once again earned a C for its report card. Lets go straight to the breakdown:
Q Train Riders Top 10 Priorities; 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Adequate room on board at rush hour ( 3 )
03. Minimal delays during trips ( 2 )
04. Cleanliness of stations ( 5 )
05. Station announcements that are easy to hear ( 4 )
06. Cleanliness of subway cars ( 8 )
07. Sense of security on trains ( 7 )
08. Train announcements that are easy to hear ( 6 )
09. Sense of security in stations ( 9 )
10. Station announcements that are informative ( 10 )
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Complete Q train riders priorities 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Adequate room on board at rush hour ( 3 )
03. Minimal delays during trips ( 2 )
04. Cleanliness of stations ( 5 )
05. Station announcements that are easy to hear ( 4 )
06. Cleanliness of subway cars ( 8 )
07. Sense of security on trains ( 7 )
08. Train announcements that are easy to hear ( 6 )
09. Sense of security in stations ( 9 )
10. Station announcements that are informative ( 10 )
11. Courtesy and helpfulness of station personnel ( 13 )
12. Comfortable temperature in subway cars ( 11 )
13. Working elevators and escalators in stations ( 14 )
14. Train announcements that are informative ( 12 )
15. Availability of MetroCard Vending Machines ( 16 )
16. Lack of scratchitti in subway cars ( 15 )
17. Ease of use of subway turnstiles ( 18 )
18. Signs in stations that help riders find their way ( 19 )
19. Signs in subway cars that help riders find their way ( 17 )
20. Lack of graffiti in stations ( 20 )
21. Lack of graffiti in subway cars ( 21 )
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Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips C (C-)
02. Reasonable wait times for trains C (C)
03. Adequate room on board at rush hour D+ (D+)
04. Sense of security in stations C (C+)
05. Sense of security on trains C (C)
06. Working elevators and escalators in stations C- (C)
07. Signs in stations that help riders find their way C+ (C+)
08. Signs in subway cars that help riders find their way C+ (C)
09. Cleanliness of stations C- (C-)
10. Cleanliness of subway cars C- (C-)
11. Station announcements that are easy to hear D+ (D+)
12. Station announcements that are informative C- (D+)
13. Train announcements that are easy to hear C- (D+)
14. Train announcements that are informative C- (C-)
15. Lack of graffiti in stations C+ (C+)
16. Lack of graffiti in subway cars C+ (C+)
17. Lack of scratchitti in subway cars C (C-)
18. Courtesy and helpfulness of station personnel C (C)
19. Comfortable temperature in subway cars C+ (C+)
20. Ease of use of subway turnstiles B- (B-)
21. Availability of MetroCard Vending Machines B- (B)
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A little over a year has passed & not much has changed with the Q. Although the amount of responses received was down, the issues remained the same. The top 10 priorities were repeat offenders albeit in different positions for most. The one change I do agree with is “Adequate room on board at rush hour” being the #2 priority. When I broke down the results last year, I felt this specific issue should have occupied the 2nd slot considering the typical ride one faces when riding this line. Honestly pretty much what I said last year still stands true to this day. Maybe one day things will look up for (Q)uincy.
xoxo Transit Blogger
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