Riders Say The C Is Just Below Average
Brooklyn bound C train entering 2nd Avenue station during a G.O. Resized photo courtesy of Eye On Transit.
I honestly thought I was done with the 2008 Rider Report Cards until I received an e-mail with one final set of results. The line in question is the 
which finished with a C-. This is an improvement from the D+ it earned in 2007. Lets go straight to the breakdown:
C Train Riders Top 10 Priorities; 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Minimal delays during trips ( 2 )
03. Adequate room on board at rush hour ( 3 )
04. Train annoucements that are easy to hear ( 6 )
05. Station announcements that are easy to hear ( 4 )
06. Cleanliness of stations ( 5 )
07. Sense of security in stations ( 7 )
08. Cleanliness of subway cars ( 8 )
09. Sense of security on trains ( 9 )
10. Station announcements that are informative ( 10 )
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Complete C train riders priorities 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Minimal delays during trips ( 2 )
03. Adequate room on board at rush hour ( 3 )
04. Train annoucements that are easy to hear ( 6 )
05. Station announcements that are easy to hear ( 4 )
06. Cleanliness of stations ( 5 )
07. Sense of security in stations ( 7 )
08. Cleanliness of subway cars ( 8 )
09. Sense of security on trains ( 9 )
10. Station announcements that are informative ( 10 )
11. Courtesy and helpfulness of station personnel ( 13 )
12. Working elevators and escalators in stations ( 14 )
13. Train announcements that are informative ( 11 )
14. Comfortable temperature in subway cars ( 12 )
15. Availability of MetroCard Vending Machines ( 15 )
16. Signs in stations that help riders find their way ( 16 )
17. Lack of scratchitti in subway cars ( 19 )
18. Ease of use of subway turnstiles ( 17 )
19. Signs in subway cars that help riders find their way ( 18 )
20. Lack of graffiti in subway cars ( 21 )
21. Lack of graffiti in stations ( 20 )
Click here for the breakdown of votes in this section.—-
Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips C- (C-)
02. Reasonable wait times for trains D (D)
03. Adequate room on board at rush hour C- (C-)
04. Sense of security in stations C (C-)
05. Sense of security on trains C (C-)
06. Working elevators and escalators in stations C- (C-)
07. Signs in stations that help riders find their way C (C)
08. Signs in subway cars that help riders find their way C (C-)
09. Cleanliness of stations D+ (D+)
10. Cleanliness of subway cars D+ (D+)
11. Station announcements that are easy to hear D (D)
12. Station announcements that are informative D+ (D)
13. Train announcements that are easy to hear D (D)
14. Train announcements that are informative D+ (D+)
15. Lack of graffiti in stations C (C)
16. Lack of graffiti in subway cars C (C)
17. Lack of scratchitti in subway cars C- (C-)
18. Courtesy and helpfulness of station personnel C (C-)
19. Comfortable temperature in subway cars C (C)
20. Ease of use of subway turnstiles B- (C+)
21. Availability of MetroCard Vending Machines B- (B-)
Click here for the breakdown of votes in this section.
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Well a little over a year has passed & not much has changed on the . This has pretty much been the status quo throughout the system. As was usually the case, the top 3 priorities that bothered riders in 2007 did so in 2008. The was no different as riders still feel they should have lower wait times, less delays, & more room to ride in comfort. Isn’t that the dream of every subway rider though? Overall I can’t say much more as my 2007 analysis still rings true today & arguably even more so. So you can click here to read that in its entirety.
P.S. I apologize for not getting to this sooner as I received the official results days ago.
xoxo Transit Blogger
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