The MTA’s NYC Transit division announced their intention to hire 350 subway cleaners as part of their $7.6 million “Customer Satisfaction” program. The workers assignments will include cleaning trash inside stations as well as inside subway cars & on the tracks itself.
The program is being launched as riders continue to give poor grades to subway lines during the current 2007 Rider Report Card period. According to NYC Transit spokesman Howard Roberts, 250 of the cleaners have already been hired. The remaining 100 will be hired soon. When the plan fully kicks in, NYC Transit will see an 11% increase in cleaner manpower compared to two years ago.
Here are some comments in relation to the “Customer Satisfaction” program:
28 year old Manhattan resident Jacki O’Brien – “It’s a good idea because … the trains are filthy.”
60 year old Manhattan resident Boris Shapiro – “Please help us, it stinks in the elevators.”
Transport Workers Union Local 100 President Roger Toussaint – “For too long we had too few cleaners, and riders saw the results. The hiring of more cleaners is a step in the right direction for cleaner trains, cleaner platforms and better service for riders.”
I think the 16 year old high school student Alexis Tripp said it best when they suggested that straphangers stop dirtying the system! I agree with Alexis 100% as a lot of the problems inside the stations & tracks are caused by straphangers. The MTA could hire people until they are blue in the face, if we as the riding public do not do our part, the system will always be dirty!