Continuing with news on the big transit story of the last 24 hours, the MTA announced the initial general managers for the 7 & L lines as part of their testing of a new management reorganization. The two men named as initial general managers are Greg Lombardi & Lou Brassica. Mr. Lombardi will be using the wisdom gained in his 28 years of experience to lead the charge for the L train. Meanwhile Mr. Brassica will be using the wisdom he gained in his 26 years of experience in leading the 7 train.
The two men officially start their new post on Monday but are already starting to get to work. They both will be visiting each station along their respective lines to hear suggestions & complaints. They will also be using the results of their respective report cards (7 train & L train) to help them learn what needs to be done to ensure the satisfaction of their ridership.
Personally I hope the promised communication option of reaching the general managers directly via the MTA website starting next week is a reality & not a sham. I like many others will hopefully have our voices heard when he offer suggestions via the website. I know as of now the responses are typically automatically generated which serves no purposes. Lets hope that the change on paper is what will actually take place in reality.
xoxo Transit Blogger