Jay St Escalator Breaks Down Often

Subway riders don’t consider many aspects of the system their friends. The few things they might are seats, nice cold (in the summer) & warm (in the winter) cars, & oh yes those precious escalators. They come in especially handy when your feet are killing you & the thought of climbing stairs makes you want to scream.

Unfortunately if you use the Jay Street-Metrotech station, you are questioning the quality of your friendship these days. It turns out that a specific escalator in this station had been out of service 33 times within the first 3 months of this year. Sadly it does not end there as this same escalator is out 20% of the time. Tina Redwine of NY1 has more:

Riders were delighted to see this new escalator installed at Downtown Brooklyn’s Jay Street-Metro Tech station about a year-and-a-half ago.

These days, though, riders are not as enthusiastic. In the past month, riders at Jay Street have encountered a broken escalator an average of once every four days.

“Come on now. I suffer from my legs anyway, I have neuropathy. I mean, you’re paying $2.25, you shouldn’t have to go through this,” said a subway rider.

The problem is not new. The Metropolitan Transportation Authority’s own records show that this escalator, ES 357, shut down unexpectedly 33 times in the first three months of the year and was out of service 20 percent of the time. That is five times longer than the typical subway escalator, which is usually about 10 years old.

Click here for the complete report.

My initial thought when reading this is that this sounds like a lemon. Something is very wrong when a fairly new escalator has a poorer track record versus its much older counterparts. This is completely unacceptable.

The agency says it has no plans to replace the escalator but after awhile, are patchwork repair jobs really the solution? If anything, have it reinstalled since it is still under warranty. Why chance things getting worse which you know it will magically once the warranty expires? Hopefully the agency will reconsider their stance on this.

xoxo Transit Blogger

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