The Result Is Still Not Close To Its Name
Brooklyn bound A train entering 2nd Avenue station during a G.O, Resized photo courtesy of Eye On Transit.
Last year I titled the entry for the 
‘s “Rider Report Card” results “A Result Not Even Close To Its Name….”. This year the title is similar as not much has changed. The A once again earned a C- for an overall grade.
Also this time I have uploaded the .pdf files where you can see the complete voting breakdown for each category & the change from 2007. The respective files will be linked underneath the results for each category. Now on to the breakdown:
A Train Riders’ Top 10 Priorities; 2007 priority rank will be in ( ):
01. Reasonable wait times for trains ( 1 )
02. Adequate room on board at rush hour ( 3 )
03. Minimal delays during trips ( 2 )
04. Station announcements that are easy to hear ( 4 )
05. Cleanliness of stations ( 5 )
06. Sense of security on trains ( 7 )
07. Cleanliness of subway cars ( 8 )
08. Train announcements that are easy to hear ( 6 )
09. Sense of security in stations ( 9 )
10. Working elevators and escalators in stations ( 12 )
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Now here is the entire order of A train riders’ priorities 2007 priority rank will be in ( ):
01. Reasonable wait times for trains ( 1 )
02. Adequate room on board at rush hour ( 3 )
03. Minimal delays during trips ( 2 )
04. Station announcements that are easy to hear ( 4 )
05. Cleanliness of stations ( 5 )
06. Sense of security on trains ( 7 )
07. Cleanliness of subway cars ( 8 )
08. Train announcements that are easy to hear ( 6 )
09. Sense of security in stations ( 9 )
10. Working elevators and escalators in stations ( 12 )
11. Comfortable temperature in subway cars ( 10 )
12. Station announcements that are informative ( 11 )
13. Courtesy and helpfulness of station personnel ( 14 )
14. Train announcements that are informative ( 13 )
15. Availability of MetroCard Vending Machines ( 16 )
16. Ease of use of subway turnstiles ( 19 )
17. Signs in stations that help riders find their way ( 17 )
18. Lack of scratchitti in subway cars ( 15 )
19. Signs in subway cars that help riders find their way ( 18 )
20. Lack of graffiti in stations ( 21 )
21. Lack of graffiti in subway cars ( 20 )
Click here for the breakdown of votes for this category.
—Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips C (C-)
02. Reasonable wait times for trains C- (D+)
03. Adequate room on board at rush hour D (D)
04. Sense of security in stations C (C)
05. Sense of security on trains C- (C)
06. Working elevators and escalators in stations C- (C-)
07. Signs in stations that help riders find their way C+ (C)
08. Signs in subway cars that help riders find their way C (C)
09. Cleanliness of stations D+ (D+)
10. Cleanliness of subway cars D+ (D+)
11. Station announcements that are easy to hear D (D)
12. Station announcements that are informative D+ (D+)
13. Train announcements that are easy to hear D+ (D+)
14. Train announcements that are informative D+ (D+)
15. Lack of graffiti in stations C (C)
16. Lack of graffiti in subway cars C (C)
17. Lack of scratchitti in subway cars C- (C-)
18. Courtesy and helpfulness of station personnel C (C)
19. Comfortable temperature in subway cars C (C)
20. Ease of use of subway turnstiles C+ (B-)
21. Availability of MetroCard Vending Machines B- (B-)
Click here for the breakdown of votes for this category.
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Well this analysis will not be long. The results are almost identical to 2007. 90% of the top priorities from 2007 remain as such for 2008 which is not good. When looking at the top 3 priorities which I always like to focus on, the story is unfortunately the same. The trains are crowded, take too long to show up, & have delays. The 3 key factors between a positive or negative ride are covered by the but not in the way it would like.
In the end, for a complete review you can venture to last year’s results as my feelings have not changed.
xoxo Transit Blogger
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