42nd St Shuttle Results Produce Laughs
Not the 42nd Street Shuttle but a Shuttle train nonetheless! Resized photo courtesy of Eye On Transit.
In the most recent Rider Report Card entries, I have talked about things remaining the same. Unfortunately for the MTA, the one time they would have liked that to be the case turned out not to be. In 2007’s Rider Report Card, the 42nd Street Shuttle finished with an overall grade of B-. However the riders were not as kind this time around as its 2008 final report card grade was a C-. Lets get to the breakdown:
42nd Street Shuttle Train Riders Top 10 Priorities; 2007 priority rank in ( ):
01. Adequate room on board at rush hour ( 1 )
02. Reasonable wait times for trains ( 2 )
03. Cleanliness of stations ( 3 )
04. Minimal delays during trips ( 5 )
05. Station announcements that are easy to hear ( 4 )
06. Train announcements that are easy to hear ( 6 )
07. Courtesy and helpfulness of station personnel ( 10 )
08. Signs in stations that help riders find their way ( 15 )
09. Cleanliness of subway cars ( 12 )
10. Comfortable temperature in subway cars ( 7 )
—-
Entire order of 42nd Street Shuttle Train Riders priorities. 2007 priority rank will be in ( ):
01. Adequate room on board at rush hour ( 1 )
02. Reasonable wait times for trains ( 2 )
03. Cleanliness of stations ( 3 )
04. Minimal delays during trips ( 5 )
05. Station announcements that are easy to hear ( 4 )
06. Train announcements that are easy to hear ( 6 )
07. Courtesy and helpfulness of station personnel ( 10 )
08. Signs in stations that help riders find their way ( 15 )
09. Cleanliness of subway cars ( 12 )
10. Comfortable temperature in subway cars ( 7 )
11. Ease of use of subway turnstiles ( 13 )
12. Sense of security in stations ( 10 )
13. Station announcements that are informative ( 9 )
14. Working elevators and escalators in stations ( 16 )
15. Train announcements that are informative ( 18 )
16. Sense of security on trains ( 8 )
17. Availability of MetroCard Vending Machines ( 14 )
18. Signs in subway cars that help riders find their way ( 19 )
19. Lack of graffiti in stations ( 20 )
20. Lack of scratchitti in subway cars ( 17 )
21. Lack of graffiti in subway cars ( 21 )
Click here for the breakdown of votes in this section.
—-
Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips B (B)
02. Reasonable wait times for trains B- (B-)
03. Adequate room on board at rush hour C- (C)
04. Sense of security in stations B- (B-)
05. Sense of security on trains B- (B-)
06. Working elevators and escalators in stations C+ (C+)
07. Signs in stations that help riders find their way C+ (C+)
08. Signs in subway cars that help riders find their way C+ (C+)
09. Cleanliness of stations C (C)
10. Cleanliness of subway cars C+ (B-)
11. Station announcements that are easy to hear C (C)
12. Station announcements that are informative C (C)
13. Train announcements that are easy to hear C (C)
14. Train announcements that are informative C (C+)
15. Lack of graffiti in stations B- (B)
16. Lack of graffiti in subway cars B (B)
17. Lack of scratchitti in subway cars B- (B-)
18. Courtesy and helpfulness of station personnel C+ (C+)
19. Comfortable temperature in subway cars B- (B-)
20. Ease of use of subway turnstiles B- (B-)
21. Availability of MetroCard Vending Machines B- (B)
Click here for the breakdown of votes in this section.
___________________________________________________________________________________________
Oh boy, where do I begin with this one. I found the 2007 Rider Report Card esults comical when looking at the top priorities riders worried about. Here is a quick sample of my analysis from last year:
I find this report card either downright comical or worried that we have people severely lacking common sense filling them in. I want to first tackle the desire to have adequate room on board during rush hour. Yes, I will be the first to admit the cars on the shuttle look like a can of sardines. However the shuttle is 1 stop long, I think dealing with a crush load for 1 stop between Times Square & Grand Central is more than doable for straphangers.
You can view the entire analysis by clicking here.
Quite honestly the complaints are comical considering the length of the route. How much time can one possibly spend on the shuttle to feel compelled to complain? I think the best part was the “Signs in stations that help riders find their way” climbing 7 spots. If you have issues with the signs in 42nd Street-Grand Central & 42nd Street-Times Square, that is on you.
xoxo Transit Blogger
If you enjoyed this post, please consider to leave a comment or subscribe to the feed and get future articles delivered to your feed reader.
Comments
No comments yet.
Leave a comment