If the MTA has its way, straphangers will see the closing of more token booths. Along with this would bring an end to the controversial “Station Agent” program. If you recall this program which was implemented 3 years ago saw the agency move approximately 600 agents from inside the booth to outside of it to help customers. These changes are part of the plan the MTA hopes to implement next month that is aimed to help close the huge deficit they face. New York Daily News reporter Pete Donohue has more in this report:
The MTA’s doomsday budget includes closing many subway token booths and eliminating the program that shifted some agents into stations to help riders, the Daily News has learned.
Dozens of booths would be shuttered if the Metropolitan Transportation Authority board approves the plan next month and implements it next year, a source familiar with the document said.
Also on the chopping block is the three-year-old Station Customer Assistant program that moved approximately 600 clerks out of their booths to help riders with MetroCard vending machines and directions, the source said.
Click here for the complete report.
Well the holidays might get very interesting for many of us. Take these potential changes & mix it in with the lowball offer for a raise & add in a very fiery Roger Toussaint & you might get a promise that gets broken. Time will only tell where this will lead & you better believe I will be all over it!
xoxo Transit Blogger