LIRR Extends Ticket Refund Period

In the midst of the 4th Nor’easter in 3 weeks for local residents, a little known transit story did not get much attention. The full MTA board voted to approve a plan that the LIRR Committee had greenlighted on Monday which would extend the refund period for unused tickets. Alfonso A. Castillo of Newsday has more:

The Long Island Rail Road on Wednesday extended its ticket-refund policy by two years, allowing customers a lot more time to get back money for never-taken trips.

LIRR tickets previously had been refundable only up to six months after their purchase, depending on the type of ticket.

The full Metropolitan Transportation Authority board voted to approve the refund plan Wednesday at its Manhattan meeting. On Monday, the MTA’s LIRR Committee had greenlit the proposal.

The change reflects an amendment made in December to the state’s Public Authorities Law, giving “any person who purchases a fare the ability to transfer any remaining balance for two years after such fare is deemed expired.”

Because the LIRR lacks the ability to transfer value from one ticket to another — unlike with a MetroCard — the railroad is seeking to comply with the law in extending the period in which customers can obtain refunds for unused tickets.

Click here for the complete report.

I am glad the agency voted to extend the period as it should have never been changed in the first place. However I wish they would do away with the bogus $10 processing fee for refunds even if the ticket costs under $10. They rip us off enough already as it is!

xoxo Transit Blogger

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