Brooklyn Local Bus Rider Report Cards Concludes

As with the previous entry, another press release was e-mailed earlier this afternoon. This press release was to talk about the conclusion of voting on the 2008 Rider Report Cards for local Brooklyn bus routes. Here are the complete details:

MTA New York City Transit officials today announced that Brooklyn local bus customers will conclude rating their rides this week when Rider Report Cards are once again distributed along several routes and neighborhoods borough-wide.

Brooklyn bus customers will be able to rate various aspects of service such as “Reasonable wait times between buses,” “Seat availability,” “Smooth handling of bus,” “Courtesy of bus operators and dispatchers,” and “Reliability of wheelchair lifts.”

Report Cards will be distributed at other key Brooklyn locations during the morning rush periods. Surveyors distributed report cards during this morning’s rush period aboard select trips on the B23 and B9 bus routes. On Tuesday, April 14, cards will be handed out at select bus stops along Smith and 9th Streets, and on 7th Avenue in Carroll Gardens, Park Slope and Greenwood Heights. On Wednesday, April 15, the distributions will take place at bus stops throughout Downtown Brooklyn. On Thursday, April 16, Broadway Junction and East New York will be surveyed. Finally, on Friday, April 17, surveyors will hand out cards in Ridgewood, Brooklyn and Middle Village, Queens.

As before, riders are being asked to mark the route they ride, and then provide a letter grade – A through F or G for “not observed” – for each of the 20 different service attributes listed, as well as a grade for the overall performance of the route. Rider Report Cards will be issued in a self-mailer format.

To date, over 35,000 Rider Report Cards have been distributed in Brooklyn. Last year, more than 69,000 report cards were given out to Brooklyn bus riders and approximately 6,350 were returned.

Riders can also go on line,, to fill out report cards in English, Chinese and Spanish. The last day to accept on-line and mail responses for Brooklyn bus customers is May 22. Queens voting will begin the week of April 20.

I wonder if the turnout will be as poor this go around as was the case for all subway lines. If I had to bet on it, I would bet all of my money on that being the case.

xoxo Transit Blogger

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